Privacy Policy
The Budleigh Music Festival (BMF) is a charitable incorporated organisation (charity number 1107812). BMF is committed to protecting your privacy in compliance with the UK Data Protection Act (2018), the General Data Protection Regulation 2021 (“GDPR”) and the Data Use and Access Act 2025 (“DUAA”), together referred to as the ‘Data Protection Legislation’.
This policy explains how we collect, process, share and protect your personal data when you visit our website (https://www.budleighmusicfestival.co.uk/ ), purchase tickets, interact with us online or provide personal information to us.
If you do not consent to the practices described in this Policy, please do not submit any personal information to us.
1. What information do we collect?
1. Personal information you provide to us, including your name, email address, address / location, phone number and any other contact details.
If you submit a website request to be included on our mailing list, you are asked to confirm that you have read and agreed to our Privacy Policy.
2. Information you provide to other websites linked to ours, e.g. Ticketsource. Details include ticket purchases, payment information, transaction history and contact information.
3. Technical data when you visit our website, including IP address, device information and browsing behaviour on our website.
4. Event participation information when you complete a Festival feedback form if you include details which identify you personally.
Cookies
BMF uses cookies to improve your browsing experience and to monitor activity. Our website also uses tracking software provided by Google Analytics
(- https://policies.google.com/privacy?gl=GB&hl=en) which uses cookies to analyse your engagement and usage of the website. It will not store, save or collect personal information. You can manage cookie preferences via your browser settings.
2. How do we use your information?
• To process ticket purchases and manage your attendance at the Festival.
• To communicate important event information and updates.
• To send you marketing communications (unless you ask us not to).
• To personalise your experience and improve our services.
• To monitor website usage and compile statistics for website development.
• To determine the effectiveness of promotional campaigns.
• To comply with legal obligations and resolve disputes.
3. Sharing your Information
We may share your information with trusted third parties including:
• Event partners and sponsors (where relevant and with your consent).
• Service providers, such as ticketing platforms and payment processors.
• Search engine providers that assist us in the improvement and optimisation of our website.
• Law enforcement or regulatory authorities to comply with any legal obligation.
You have the option to “Unsubscribe” on our website. If you unsubscribe, we will
stop contacting you and we will delete your data as soon as reasonably practicable.
4. Data security
Protecting your security and privacy is important to us and we make every effort to secure your information and maintain your confidentiality in accordance with the terms of the Data Protection Legislation. Our Website is protected by various levels of security technology, which are designed to protect your information from any unauthorised or unlawful access, processing, accidental loss, destruction and damage.
If you use a password to access certain parts of our Website, you are responsible for keeping this password confidential.
We will do our best to protect your personal data but the transmission of information via the Internet is not completely secure. Any such transmission is therefore at your own risk.
5.Your rights in respect of your data
• Access to your personal information:
You can ask for a copy of the personal data we hold about you.
• Rectification of inaccurate or incomplete information:
If you believe the personal data we hold is inaccurate or incomplete, please contact us.
• Deletion of your data:
In some circumstances, you have the right to ask us to delete the personal data we hold about you, if:
• we no longer need the data for the purpose for which we collected it;
• you withdraw your consent to us holding the data;
• you object to processing and we lack a valid reason to process;
• we have unlawfully processed your personal data;
• the personal data must be deleted to comply with a legal obligation.
• Restriction or objection to processing.
In some circumstances, you are entitled to ask us to stop actively processing your personal data, if:
• you believe the personal data we hold is inaccurate;
• you have objected to us processing the data;
• the processing is unlawful;
• we no longer need the data but you want us to keep it because you need it to establish, exercise or defend a legal claim.
• The right to data portability.
You can ask us to provide your personal data in a structured, commonly used and machine-readable format. This right only applies:
• to personal data you have provided to us;
• where processing is based on your consent;
• where we carry out the processing by automated means.
• Withdrawal of consent for marketing communications.
6.Data retention
We will retain your personal data only for as long as necessary, or 60 months (whichever is shorter), to fulfil the purposes outlined in this Policy, or as required by law.
Contact Us
If you have any questions about this Privacy Policy or the use of your personal data, please contact our Data Protection Lead at:
Email: [email protected]
Address: Homestone House, Fore Street, Otterton, Devon EX9 7HB).
You are entitled to report any concerns that you may have to the Information
Commissioner’s Office (see https://ico.org.uk/concerns/).
This Policy was last updated in November 2025.
Next review date: November 2026.
